prizeotel Vienna-City

The room was spacious, very clean and cosy. The hotel staff were all very friendly and helpful! The location of the hotel is really close to the central train station, where there are trains, buses, trams, subway and it's very easy to commute anywhere but it's also walkable to the city center of vienna. There is also a luggage storage that you can use after the check out. In conclusion, it was really value for money and I"ll definitely choose this hotel if I visit Vienna in the future.

Where do i start? the staff members where a journey through my stay, they made me feel very relaxed at this hotel. I stayed there for 2 nights i could’ve stayed forever. The cleanliness of my room was above the standards i expected, they provided soaps & a hairdryer in you’re room with a decent size tv that had diverse channels would even be great for kids as there was range of kids channels. I was greeted by Anna, she made my experience even better from the moment i checked in to the minute i checked out this young woman needs a raise! As checking out pretty early we was able to stay in the reception area till we was ready for our flight. All staff members were a pleasure to be around, great communication. i’ve traveled parts of the world, been to plenty of hotels but for sure i can say that this is the best hotel i’ve been to. It was worth my money & more for the service i received, when i return to vienna later on in the year i will 100% book this hotel again. Also quick 3 minute walk to the Station, easy to get to the centre and the airport (there is a bus from the station that will take you straight there) also if you look very well around the hotel location there are things to do such as an art gallery (minute walk).Sad part was i never woke up early enough for breakfast but from what i’ve heard from other guests i should’ve woken up early for it, luckily i had plenty of coffees and all worth it. Thank you to every one that made my stay feel like i was finally on holiday, i appreciate every single minute.

Location close to Belvedere palace, 9 minutes walk to U1 line, which we were using much. There is also a supermarket close to the hotel that work on Sunday and that was really helpful. We really liked our room. It’s really nice, bed is perfectly comfy. The most important thing for us was cleanness and rooms in this hotel is really really clean. Bar and reception are opened 24/7. Check in/ check out are quick and easy. I will stay on this hotel in my next time in Vienna

It was an amazing place to stay. The rooms were super clean, the bed was so comfy and the air-conditioning was a great addition to all of that. I loved the modern style.

This is a modern "concept" hotel and there was quite a bit of style over substance. Overall, the hotel is in a good location close to the main rail station but if your room is on the east wing, you are very close to the rail lines and can hear the trains. The hotel is a good base to explore Vienna, but there are some issues that need sorting. There is a self check-in system which you are pushed to use. Most people need help and there are ever only two staff on reception (who also cover serving at the bar). Consequently, everything runs slowly as most guests need help with checking in, so it just slows everything down. Using self check-in also means you don't get told important information, such as your room only being cleaned and and replenished (ie new toilet rolls) every three days. You can't hang a tag on the door asking for room cleaning either. The breakfast was a cold self-service buffet - there was lots of choice and no queuing, so it was very good. Here's my summary:- Good:- Location Room size Wifi Shower Breakfast Bad:- Self check-in and poorly staffed reception Slow bar service Lack of toilet rolls No towel change for 3 days No safe in room No glasses provided in room (for drinking water etc.)